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FAQs

Q: How long will it take my order to ship?

A: In-stock items will ship with 24-48 hours. Let us know if you need your order in a hurry and we will do our best to get your order to you as soon as possible. If an item is out of stock or will be drop-shipped from a manufacturer it can take about 1-2 weeks to arrive.

 


Q: What type of payments do you accept?

A: We accept all major credit cards including Visa, Discover, MasterCard and American Express. We also accept PayPal and Google Checkout. For certain customers we will also accept check or a PO (Purchase Order), but do not select these options unless you have been approved. Doing so will delay your order.

 


Q: Is my information secure?

A: Yes it is. See our Privacy & Security Policy on our Customer Service page.

 


Q: Do I have to create an account to make a purchase from your website?

A: No, you don't. You can log out as a guest without having to create an account but we highly recommend that you do create an account. Click Contact Us to learn why.

 


Q: Will I be charged sales tax?

A: Yes, if your order is shipped to somewhere in Virginia. If your order is shipped anywhere other than Virginia than you will not be charged sales tax.

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We offer great pricing, great services and great products.  If you can't find something you need let us know and we will find it  for you.

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